I AM WORKING IN HCL TECHNOLOGIES, CHENNAIAS A IT-ENINEER.
• Providing supports to various projects and resolving all the trouble tickets on time and within SLA. Ticketing system used is BMC Remedy.
• Managed Active directory objects like users, computers and groups
• Managing Backup strategies and performing file servers, SQL servers and other configuration control severs backup using CA BAB 11.5.employing Compaq SDLT and LTO-4 Tape drives.
• Managing Symantec Antivirus Corporate Edition 10.1.x severs to keep windows based client/server secured from virus threats
• Managing File servers with quota management and new file screening feature employed in windows 2003 server R2 edition. Providing users shared folder access as per process.
• Managing other infrastructure server like DHCP, DNS and Print servers
• Running vulnerability scanning tool like MBSA for tracking security vulnerabilities in network. Using WSUS 3 to patch these vulnerabilities and securing server/desktop environment